FAQ's
What types of products does Buxli offer?
Buxli specializes in high-quality gaming headphones designed to enhance your immersive gaming experience through superior sound clarity and comfort. Additionally, we offer stylish and versatile footwear, such as the Hollow Out High Heel Lace-up Casual Shoes, which combine fashion with functionality for everyday wear.
How can I ensure the best fit for my gaming headphones?
To achieve optimal comfort and sound quality, it is recommended to consider the specifications of the headphones, including ear cup size and headband adjustability. Additionally, reading customer reviews can provide insights into the fit and comfort level of specific models.
What is your return policy for headphones and footwear?
At Buxli, you have 30 calendar days to return an item from the date you received it. The item must be unused, in the same condition as received, and in its original packaging. Proof of purchase is also required for returns.
How long does shipping take within the UK?
Orders are processed within 1-2 business days, and the estimated delivery time typically ranges from 3 to 7 business days after processing. Tracking information will be provided once your order has been dispatched.
Do you offer international shipping?
Currently, Buxli does not offer international shipping. We focus on providing fast and reliable shipping within the United Kingdom.
What should I do if my order is damaged or defective?
If you receive a damaged or defective item, please contact us at support@buxli.shop with details and proof of the defect. We will assist you in processing an exchange for the affected item.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment and estimate its arrival date.
What payment methods do you accept?
Buxli accepts various payment methods, including major credit cards and other secure payment options. Please refer to the checkout page for a complete list of accepted payment methods.
How can I contact customer support?
If you have any questions or concerns, you can reach our customer support team at +44 20 3289 7564 or via email at support@buxli.shop. We are here to assist you with any inquiries you may have.